Ask Aziz
Hypothesis
A site assistant can answer well and qualify leads in the same conversation, without gating basic answers behind contact forms.
Setup
DeepSeek streaming chat with a first-person persona, a 16k-token prefix-cached knowledge pack, full-text retrieval over the published writing, and a 12 req/min cap sitting under a 15/min edge rule. In the corner of every page, and inside the services, case-study and blog pages.
Current reading
Bilingual mirroring (Najdi in → Najdi out) is still the strongest trust signal. The newest reading is about punctuation: the prompt banned the em-dash as a machine-writing tell, and the model kept emitting one or two per reply anyway, because the prompt itself was full of them. Instructions ask, guards enforce. Measured cache hit rate runs above 99%, which is the only reason a pack this size is affordable.