Ops AI
Ops AI - Run Operations on Autopilot
Keep service teams sharp, finance tight, and compliance under control with a Saudi-first AI partner.
What Ops AI delivers
- Automations that wipe out repetitive work across finance, support, and inventory.
- Dashboards that translate messy data into clear choices for GMs and founders.
- Playbooks for Najdi + English conversations so customers feel seen, not scripted.
- Governance that keeps PDPL, NDMO, and ZATCA happy without slowing teams down.
- Continuous tuning so wins stick after the first launch wave.
Signature automations
- Invoice & receipt capture: ZATCA-ready entries plus mismatch alerts.
- WhatsApp, email, and chat triage: fastest path to the right agent or bot.
- Inventory pulse: low-stock and dead-stock nudges before they cost you.
- Meeting notes: auto summaries, action items, and owner handoffs.
- HR screeners: CV scoring, interview kits, onboarding nudges.
Insight-to-action dashboards
- Revenue heatmap by channel, SKU, and season (mada, Apple Pay, stc pay).
- Churn radar that spots slipping cohorts from WhatsApp, social, and POS data.
- Cash conversion cockpit with AP/AR pressure signals and burn forecasts.
- Ops SLA tracker for ticket backlog, delivery delays, and refund loops.
- Call center quality board with coach-level guidance in Arabic and English.
Rapid win plays
- Abandoned checkout rescue with WhatsApp flows that people actually reply to.
- Help desk backlog burn-down weekend (reset queues, automate top FAQs).
- Payment failure drill-down to stop mada or bank declines before payday.
- Warehouse accuracy tune-up: pick errors, restock delays, shrinkage watch.
- Tender sniper briefs: Etimad-ready compliance digest plus pricing hints.
Why Ops AI sticks
- Saudi-first compliance muscle: PDPL, NDMO, ZATCA built into every workflow.
- Vendor-neutral stance: pick the stack that fits your budget and team.
- Change crews: champions, SOP refresh, micro-learnings inside your tools.
- Ops heartbeat: monthly retros, KPI tune-ups, and fallback plans documented.
- Friendly tone, serious delivery: yes, we can drop a "tahanaina!" when a Najdi team ships a win.
How we work
- 1
Discovery Call (free, 30 mins)
Map the friction points and score AI readiness (0-100).
- 2
Ops AI Audit (2 weeks, fixed scope)
Process map, data health, quick wins, ROI model.
- 3
Pilot-to-Production (4 weeks)
Configure tools, connect systems, train teams, launch dashboard.
- 4
Scale & Sustain (quarterly)
Backlog shaping, governance, cost and quality guardrails.
Najdi Ops AI
Najdi Ops AI corner
- نرتب لك كل شي بدون دوشة: تربط الفروع، المخازن، والواتساب في لوحة وحدة.
- سوالف العملاء؟ نخليها تجاوب نفسها، ونعطيك تنبيه إذا فيه عميل VIP يحتاج كلمة حلوة.
- فواتيرك مع زاتكا مضمون تنرفع صح، ولو صار دروب نحذّرك قبل الغرامة.
Add-ons
- Tooling bake-off, pricing negotiation, and proof-of-value scorecards.
- Board-ready monthly "Ops AI Pulse" deck with wins, risks, and next bets.
- WhatsApp rescue library for cart recovery, COD follow-up, and VIP care.
Who thrives with Ops AI
- Retail, F&B, hospitality brands balancing online and store operations.
- Growth-stage e-commerce on Salla, Zid, Shopify, or custom stacks.
- Contracting, real estate, and field teams juggling site updates and paperwork.
- Clinics and service firms needing consistent client experiences across channels.
Promise
You keep the customer promise; Ops AI handles the repeat work, surfaces the signal, and keeps regulators at ease. You own the tools, the data, and every playbook we build together.
Ready to run ops on autopilot?
Email alkhunizan@gmail.com or share your ops brief. Expect a reply within one business day.